880bet Privacy Policy

Introduction

880bet is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") explains how 880bet collects, stores, uses, and protects your personal information.

This policy applies to our website 880bet.lat, and covers all services including cricket betting, slot games, live casino, and everything else we offer. By using our services, you consent to the processing of your information in the manner described in this privacy policy.

1 Information You Provide Directly

When you register on 880bet or use our services, we may collect the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for identity verification)
• bKash, Nagad, or Rocket account details (for payment processing)
• Your chosen username and password
• Profile picture (optional)

2 Information Collected Automatically

When you browse or use our platform, we automatically collect the following information:

• IP address and device identification details
• Browser type, version, and language
• Operating system and device type
• Pages visited and time spent
• Referral URL (the site you came from)
• Login time, logout time, and session data
• Betting and game history (to ensure fair play)

3 Identity Verification (KYC) Information

To maintain a safe and responsible gaming environment and to prevent financial fraud, 880bet may request identity verification documents in certain situations, such as: a copy of your national ID card, passport, or driving licence, and documents serving as proof of address. This information is stored under strict security measures.

Purpose of Data Use

880bet uses the information it collects for the following legitimate purposes:

• Account Management: Completing the registration process, enabling login, and ensuring account security.
• Financial Transactions: Processing deposits and withdrawals, verifying transactions, and maintaining financial records.
• Gaming Services: Providing cricket betting, slot games, and live casino services, and verifying results.
• Customer Support: Resolving issues through 24/7 live chat support and email.
• Fraud Prevention: Detecting suspicious activity and protecting the security of the platform.
• Responsible Gaming: Identifying unusual betting patterns and providing support to users.
• Legal Obligations: Complying with applicable laws and regulations.
• Service Improvement: Analysing user experience to improve the quality of the platform.
• Bonuses and Promotions: Delivering relevant offers to eligible users.

When Information Is Shared

880bet may share your information with third parties in the following limited circumstances:

• Payment Processors: Payment methods such as bKash, Nagad, and Rocket receive only the limited information necessary to process transactions.
• Game Providers: Software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive the minimum information necessary to operate their games.
• Identity Verification Services: Authorised third-party verifiers for the KYC process.
• Legal Obligations: To comply with court orders or government directives.
• Fraud Prevention: To relevant authorities in investigations of financial fraud or cybercrime.

What We Never Do

• Your information is never sold to advertising companies.
• Your information is not used for direct marketing without your consent.
• Your information is not shared with competitors or unrelated businesses.

What Cookies Are and Why We Use Them

Cookies are small data files stored in your browser. 880bet uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions, storing security tokens, and running the core functions of the platform.
• Functional Cookies: Remembering your preferences (language, display settings) and providing a personalised experience.
• Analytics Cookies: Understanding how the site is used and improving the quality of our services.
• Security Cookies: Preventing unauthorised access and fraud.

Cookie Controls

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause certain key platform functions, such as login and payment processing, to stop working properly.

Security Measures

880bet follows industry-standard security technologies and practices to keep your personal information protected:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (passwords, financial data) is kept in an encrypted state.
• Access Controls: Only authorised staff can access the user information they need.
• Security Monitoring: 24/7 system monitoring for suspicious activity.
• Firewall and DDoS Protection: Protection against cyber attacks and unauthorised access.
• Regular Security Audits: The security of the platform is reviewed and tested on a regular basis.

Steps Taken in the Event of a Security Breach

If a security breach occurs that puts your information at risk, 880bet will notify you by email as quickly as possible. We will investigate the incident and take the necessary steps to prevent such incidents in the future.

How Long Information Is Retained

880bet retains your personal information for as long as it is necessary or legally required. The retention period for specific types of information is as follows:

• Account Information: For as long as the account is active and for a defined period after it is closed.
• Financial Transaction Records: Retained for the long term in accordance with legal requirements.
• KYC Documents: Retained after account closure in accordance with applicable regulations.
• Gaming History: For a reasonable period to resolve disputes and ensure fair play.
• Log Files: Generally retained for a short period and deleted once security review needs have been met.

After the retention period has ended, unnecessary information is securely deleted or anonymised.

Warning for Those Under 21

880bet is only for individuals aged 21 or above. We do not knowingly collect any personal information from anyone under the age of 21. If we find that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If parents or guardians believe their child under 21 is using our platform, please contact us at [email protected].

External Service Providers

880bet uses various third-party software and services, including game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt), payment gateways, and technology services. These third parties have their own privacy policies, for which 880bet is not responsible.

If our platform contains links to external websites, accessing those sites will be subject to their own privacy policies. We therefore recommend reading the privacy policy of any third-party site before using it.

Policy Change Process

880bet may update this privacy policy from time to time — due to changes in services, legal requirements, or technological improvements. Whenever significant changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification may be sent to your registered email address.
• A notification may be shown when you log in to the platform.

If you continue using the site after a policy update, it will be assumed that you have accepted the revised policy. We therefore recommend reviewing this page regularly.

Privacy-Related Requests

If you have any questions about this privacy policy, wish to exercise your rights over your information, or want to raise any concerns, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali after logging in to the site

We will try to review and respond to your request as quickly as possible. If identity verification is needed, we may ask for additional information to ensure that the right person's data is being shared.